Thinkstack has announced the release of its AI chatbot platform, which enables companies of all sizes to easily develop and implement sophisticated GPT-4 customer support chatbots. Users of the platform can construct a single chatbot and put it on any website for free. Thinkstack’s Chief Technical Officer, Basudev Saha, explained, “We want our customers to fully understand how Thinkstack works, love the product, and only then invest in it.” This is why the company has a freemium pricing model.
In the past, both big and small businesses have struggled with inadequate customer service measures. In industries where customers are involved, bottlenecks have persisted like a chronic illness due to issues with resource allocation and response times.
With extensive capabilities like chatbot customisation and continuous, real-time bot training, Thinkstack guarantees that their AI chatbot creator will not only save businesses a tonne of their valuable capital expenditures but also result in a more cohesive and brand-consistent customer experience. For instance, a new member of the customer care staff may need weeks of training on the specifics of the product and brand requirements after onboarding. However, a bot can accomplish the same task nearly instantaneously.
Thinkstack’s goal is to make this revolutionary technology more accessible to all, as the AI revolution continues to transform sectors around the globe. What the company considers to be its greatest achievement is how easy it is to create an AI assistant using Thinkstack in just a few minutes.
“Numerous aspects of business operations can be optimized using chatbots. Yet, AI chatbots have countless uses, particularly in the customer service industry. However, a few years ago, many would have laughed at the notion that anyone could build their own AI helpers without even knowing the basics of coding. However, we’re now saying, ‘Yes, it’s absolutely feasible,'” Basudev continues.
Retail, big business, and healthcare are a few of the sectors that Thinkstack’s AI assistant solution can help. These sectors require round-the-clock customer service, whether it is huge enterprises (especially financial institutions) that must educate their stakeholders of corporate changes or retail and healthcare businesses that must handle an increasing number of client inquiries and complaints.
Thinkstack provides a very helpful AI chatbot maker with the following features:
- Bot training with an infinite amount of materials, such as manual Q&A feeding and online knowledge bases
- Integration with industry-leading platforms, including Salesforce, Shopify, Whatsapp, Zapier, and more
- AI assistant-based business analytics-interactions with customers
- Dialog in more than 90 languages; – Data on lead capture
The company is eager to release its solution with useful features that address actual customer support problems. It claims to be able to provide customers with the same advantages that many luxury companies promise at a significantly higher cost, all at a price that is affordable.
