According to Infosys, there are five key trends in artificial intelligence that could dominate the market in the upcoming year.
Conversant AI
In the coming days, large language models like BERT and GPT-3 will evolve, expanding their capabilities and enhancing already-existing applications in text summarization, chatbots, translations, sentiment mining, language and accent neutralisation, and more. The next generation of AI assistants will also have the kind touch of human dialogues and quick inferencing ability to greatly enhance consumer experiences, powered by cutting-edge hardware acceleration.
Hyperautomation and digital labour
The advent of hyperautomation, which will lower costs and increase productivity, will be facilitated by the fusion of cutting-edge automation technologies with AI. The new generation of digital employees will collaborate with people to automate non-value-adding chores and optimise company processes, freeing up people to work on tasks that call for creativity, empathy, and critical thinking.
Reasonable AI
Businesses are becoming more and more aware of the need for explainable AI (XAI) to increase accountability, decrease bias, and increase transparency in automated decision-making systems. XAI will be extensively used during the development and deployment phases to create ethical and responsible AI systems, reducing the risks associated with enterprise AI.
AI will lead to more immersive retail.
Retail outlets will have AI that creates frictionless and hyper-personalized shopping experiences through video analytics backed by on-premises technology, becoming the focus point for brand awareness and consumer experience. Additionally, store staff will be better able to create an extremely immersive and delightful shopping experience thanks to in-store analytics, autonomous shopping, adaptive advertising, and AR and VR.
Edge AI will be pervasive.
Lighter models will increase edge AI’s capabilities and affordability, revolutionising our lives by making devices context-aware. The retail, manufacturing, consumer electronics, and other industries will all undergo radical change as a result of these sensible and intelligent technologies.
