Chatbots are probably one of the most innovative and convenient ways that cater to customer support. People rely on them heavily when they have certain issues to be solved. Needless to say, chatbots have become extremely popular over these years mainly because of the advancement in machine learning (ML) and other technologies such as natural language processing (NLP). Today, the kind of chatbots we have interaction with are smarter and way more responsive. The coming years will see more of them, without a doubt. That said, here are the 10 most innovative chatbots that you can rely on.
Mondly: This conversational chatbot puts up questions pertaining to the issue faced. Following this, the user can choose to either type or speak the answer. Well, there’s more to it. This platform allows the user to have a conversation with the bot through Mondly’s AR (Augmented Reality) and VR (Virtual Reality). Additionally, you get instant feedback as well.
Casper: The stress that people these days go through is paving the way for a lot of health issues including insomnia. For those dealing with sleep issues, Casper’s Insomnobot 3000 comes to the rescue. This platform serves to be a blessing for all those insomniacs as they have someone to talk to while the rest of the world rests easy.
Heek: This AI chatbot helps the user choose from a range of designs, images, and templates based on your business. In addition to this, it does show pricing and does the entire work for you!
Hazel: This is yet another innovative chatbot that you can rely on. This website chatbot is loaded with features such as providing you with insights on where the team is struggling, gives recommendations for growth plans and also aids in giving feedback.
MedWhat: The name itself gives an indication that this chatbot is related to the medical field. This bot holds the potential to diagnose medical issues faster, with more ease and a lot more transparent for both the patients and physicians. MedWhat is equipped with an advanced, sophisticated machine learning system that helps in offering accurate and improved responses to the customers on the basis of their behavior. All this is a result of interaction with human beings.
WHO’s Bot: This initiative from the World Health Organization turned out to be no less than a blessing during the pandemic that shook the world. It provided us with all the crucial life-saving information during a global catastrophe! Right from busting myths to offering tips and suggestions, this chatbot did it all.
Roof Ai: This chatbot focuses on the real-estate business. This platform allows the users to automate interacting with potential leads and lead assignments via social media. The work starts off by identifying potential leads via Facebook followed by responding in a friendly, helpful, and conversational tone instantly. The whole experience is so much similar to that of human interaction that you hardly notice any difference.
TechCrunch: There are numerous applications out there that notify you with news from every corner of the world. What if you want to focus on just one genre? This is where TechCrunch comes to the rescue. It uses a chatbot that lets the users subscribe to their preferred news genre. Once this is done, the chatbot sticks to sending one to two articles per week. Additionally, the user can unsubscribe or change preferences using the bot.
Disney: Disney’s chatbot is one of the most innovative uses of chatbot Disney invited fans to solve crimes with Lieutenant Judy Hopps. Children could help Lt. Hopps in investigating similar to that of the movie by interacting with the bot.
Capital One’s chatbot: Capital One’s e-commerce chatbot is one of those platforms that allow customers to manage their money. Here, it is possible for the users to review their transactions, track account balances and even analyze their spending habits. Well, that’s not all. This bot notifies you if it suspects a duplicate charge has been made or any other mistake has been made.
Source-Analytics Insight
