Union Minister Jitendra Singh emphasised technology and Artificial Intelligence (AI) driven governance, which, he said, is going to become an essential part of our future work.
This was said during an interaction with the Permanent Secretaries of the Govt of the Gambia, who are currently in India to attend a one-week Capacity Building Programme on Public Policy and Governance.
Dr Jitendra Singh said, Prime Minister Narendra Modi has given a clarion call for adopting Next Generation Reforms by bridging the gap between government and citizens. He said, in order to translate this vision into reality, several initiatives such as Secretariat Reforms, Swachhta Campaigns, Benchmarking of Governance and Services, Redressal of Public Grievances & Improving Service Delivery, recognizing meritocracy and replication of good governance practices have already been undertaken.
Dr Jitendra Singh said, in the last nearly 8 years, India has resorted to using technology in Governance Reforms in a massive way for achieving end-to-end service delivery without human intervention and offered to share such best practices with the Gambia.
He pointed out that the reforms that have been implemented through technology intervention to bring transparency in the day to day administration include implementation of e-Office, e-Leave management system, Employee Information System, Smart Performance Appraisal Report Recording Online Window (SPARROW), Aadhar enabled Biometric Attendance System (AEBAS), Pension Sanction and Payment Tracking System (Bhavishya), Public Financial Management System (PFMS), Web Responsive Pensioner’s Service for pensioners, the introduction of Face Recognition Technology for elderly pensioners, Family Pension to the differently-abled child of a deceased Government employee/Pensioner, Electronic Pension Pay Order etc.
Source: indiaai.gov.in
