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A Study Reveals That Chatbot Therapy Is Beneficial In Managing Tinnitus Symptoms

January 16, 2024
chatbot

Researchers investigated if a chatbot offering cognitive behavioral therapy (CBT) instruction through a mobile app could assist tinnitus patients in managing the discomfort, worry, and sadness that come with their illness. Their findings were published in the journal Frontiers in Audiology and Otology.

According to their findings, a telepsychologist is not required for the intervention to be successful and that the chatbot is helpful in assisting participants in managing their symptoms.

Context
The sensation of sound without any outside stimuli is called tinnitus, and there is no recognized treatment for it. Over 20% of individuals with this prevalent ailment report having moderate to severe symptoms.

Ten percent of tinnitus patients claim that their quality of life is negatively impacted by their condition, and many also experience depression. Chronic tinnitus can be extremely distressing as it affects sleep, cognition, and social interaction.

But while CBT doesn’t treat tinnitus directly, it can lessen its consequences. In comparison to other therapies, CBT, mindfulness CBT (MCBT), and acceptance and commitment therapy (ACT) have been shown to considerably improve quality of life and reduce depression. These therapies are costly and less accessible since they need frequent, time-consuming appointments with a qualified professional.

Through the engaging and conversational support of a virtual coach, users can manage challenging and stressful situations with the help of internet-based cognitive behavioral therapy (iCBT) interventions like chatbots, which can enhance access to care. A targeted iCBT application has been created to treat tinnitus.

Through activities and dialogues, the smartphone software helps users recognize and confront bad ideas while also encouraging relaxation. There are also calming soundscapes in it. More patients can access evidence-based care if the evidence supporting the efficacy of such therapies is strengthened. This can result in improved adoption and adherence rates.

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